Returns & Exchanges

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Final Sale items may not be returned or exchanged. For full-priced items, we accept returns for a full refund, so long as:

• Your return is unused and unaltered with all original shoe box contents and packaging

• Your return is sent back within 30 days of the original order date

We do not accept any worn or damaged items. Examples of products that we do not provide a refund for include products with creases, scratches, or scuffed outsoles.

Expedited shipping charges are non-refundable.

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Return Process

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Simply pack up your returned items and affix the prepaid return label (on the reverse side of your packing slip) on the outside of your package. Then, drop off your return to any US Postal Service pickup location.

Once we receive and inspect your returned items, we will refund your original method of payment and notify you by email.

Please allow 5-10 days for your returned items to reach us for inspection and another 3-5 days for your refund to be processed.

If your return does not meet our policy, you will be notified by our team.

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Exchange Process

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All marked down items are Final Sale: We are unable to accept Final Sale Items back for return or exchange. 

Please contact us at info@theshoebuckle.com to initiate the exchange process.

As part of our exchange process, we will wait to receive and inspect your exchanged products before we ship your replacement order.

If you would like to receive your new pair faster, please place a new order through our website, and we will refund your original purchase in accordance with our return process above.